Preventing and relieving homelessness has arguably never been more important.

How can authorities improve their practices, their tools and their outcomes?

Giving staff teams confidence, inspiring a re-look at current ways of working plus new ideas,

this day is critical to improving the performance of a Housing Options Service.

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Many authorities ask for support to improve their service offer to a particular group of customers.

The day usually focuses on work with landlords, parents/family and those experiencing domestic abuse,

but we can adapt to suit other major causes of homelessness in your area.

 

We also offer more in-depth workshop days with managers, staff and if required relevant partners

to improve both prevention and relief casework.

 

The day will cover:

 

•    Early identification and advice /assistance before taking an application

 

•    Undertaking prevention casework work - interview skills and practical tools for teams

 

•    Relieving homelessness

 

•    Accommodation options including TA and supported housing

 

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